Our User Agreements

For both "trade partners" (expert contacts) and "Homeowners" (customers) of Devon Expert Bricklayers

Trade Partner User Agreement

Devon Expert Bricklayers

1. Acceptance of Terms

By registering or using our services, you (“Trade Partner”) accept to be bound by this Agreement, including provisions covering Privacy, Payment, and Code of Conduct. "DEB" and "us" refers to Devon Expert Bricklayers.

2. The Service

We provide a platform and associated communications (website, apps, email, phone) to connect Trade Partners with customers seeking building or home-improvement services. You as the "Trade Partner" are agreeing to have work enquiries provided via the Devon Expert Bricklayers web collective (social media and websites) sent directly to you via the chosen contact method.

3. Eligibility & Use

  • You confirm legal authority and compliance to offer services in the UK.
  • You may only use the Service for genuine customer inquiries and projects.
  • You are responsible for adhering to laws, regulations, and industry standards.

4. Registration & Account

  • You must provide accurate business details and keep them up to date.
  • You’re responsible for safeguarding your account credentials and managing all activities under your account.
  • You must provide a direct POC (point of contact) for Devon Expert Bricklayers to verify work.

5. Fees & Payments

  • Usage may be free or subscription-based depending on plan levels.
  • Fees and billing cycles will be communicated prior to activation.
  • You are responsible for timely payments of any applicable fees.
  • No refunds will be issued for non-performance or lack of customer engagement.
  • Main basis or payment for jobs completed is on a COMMISSION BASIS* - between 5% - 15%

6. Customer Leads & Tenders

  • We facilitate introductions to leads but do not guarantee any project awards.
  • You are responsible for qualifying, negotiating, and conducting work with any leads received.
  • We may suspend or revoke access for abuse, misuse, or breach of this Agreement.
  • You must let "us" Devon Expert Bricklayers know about the stages of a job, and if you cannot undergo the work given. You accept that therefore failure to win a job, the customer information is no longer owned by "trade partner" and is now once property of "DEB" Devon Expert Bricklayers to further pass on.
  • A concierge service can be provided if requested for certain Trade Partners and Leads.

7. Conduct & Professionalism

  • You must act lawfully, honestly, and professionally in all interactions.
  • Harassment, defamation, or unlawful activity is prohibited.
  • Provide correct licensing, qualifications, and insurance details as required.
  • It would be in the interest of reporting to "CC" of "tag" DEB in all collected and handed jobs up to completion.
  • No slander or deformation against Devon Expert Bricklayers on Social Media or other platforms.

8. Liability & Indemnity

  • You indemnify us for claims arising from your use of the Service or performance under third-party agreements.
  • We carry no liability for delays, inaccuracies, or damages resulting from use of the platform, except where required by law.
  • We are not liable as a sub-contractor due to the process of how works and "trade partners" are paid / completed.

9. Intellectual Property

  • You grant us a non-exclusive licence to display your business details on our platform.
  • You retain ownership of your branding, content, and logos.
  • You give the right to use "trade partner" content as seen on websites, social media and content funnel on our web platforms

10. Privacy & Data Use

  • You agree to our Privacy Policy concerning how personal data is processed.
  • You will only use customer data for valid project-related communication.
  • GDPR and UK data protection compliance is required.

11. Disclaimers

  • We provide the Service “as is” without warranties of accuracy, uptime, or error-free operation.
  • We disclaim liability for indirect losses, except in cases of death, personal injury, or fraud.

12. Suspension & Termination

  • We may suspend or terminate your participation if you breach this Agreement.
  • You may terminate your account at any time; obligations and fees incurred before termination remain payable - if any.

13. Amendments

  • We may update this Agreement at any time; changes are effective four business days after notice unless you object. Continued use constitutes acceptance of new terms.

14. General

  • Governing law: England & Wales.
  • Jurisdiction: the courts of England & Wales.
  • This document and its annexes constitute the entire agreement.


Homeowner Terms of Use & Data Consent Agreement

Devon Expert Bricklayers

1. Acceptance of Terms

By using our services or submitting an enquiry, you (“Homeowner”) or ("customer") agree to the terms of this agreement and grant Devon Expert Bricklayers the right to manage and process your information for the purpose of matching you with qualified tradespeople. "DEB" and "us" refers to Devon Expert Bricklayers.

2. Our Service

We connect homeowners (customers) with verified, independent builders and home improvement professionals across Devon. You provide basic project and contact information, and we help facilitate introductions to suitable local providers.

3. Consent to Share Information

By submitting a project or request, you expressly agree that:

  • Your name, contact details, project information, and relevant property details may be shared securely with selected trade professionals for the purpose of providing quotes, assessments, or arranging services.
  • These tradespeople may contact you directly to discuss your project.
  • We will only share your details with vetted and relevant professionals.
  • You may request at any time for your details to be withheld or deleted.

4. Data Use & Protection

  • We handle your information in accordance with UK GDPR and Data Protection laws.
  • Your data is stored securely and only accessed by authorised personnel.
  • We do not sell or publicly publish your personal information.
  • You can request access to, correction of, or deletion of your data at any time.

5. No Guarantee of Service

While we aim to connect you with reliable tradespeople, we do not guarantee that any particular service will be offered, accepted, or completed. All agreements are made directly between you and the trade partner.

6. Liability Disclaimer

Devon Expert Bricklayers acts only as an introducer. We are not responsible for the conduct, performance, or outcomes of any work arranged between you and any third-party trade partner. We purely handover your information to our trusted "trade partners"

- Should you have a dispute with a Trade partner, you must address such dispute directly to the Trade Business concerned. However, you agree to notify the details of the dispute to us as soon as reasonably practicable.

We may decide to investigate any grievances held by you or by Trade Businesses and may discuss any such investigation with all involved parties. We may take any lawful action we deem necessary in the event of a grievance, but likely outcomes of a grievance investigation include:

  • you and the Trade Partner being allowed to continue using the Service;
  • your and/or the Trade Partner’ access to the Service being suspended for a period of time;
  • your and/or the Trade Partner’ access to the Service being terminated and banned for a definite or indefinite period.

7. Your Responsibilities

  • Provide accurate and honest information about your project.
  • Treat Trade Partners with respect and respond to communications promptly.
  • Notify us if you experience any issues with a referred trade professional.

8. Changes to This Agreement

We may update this agreement periodically. Material changes will be communicated, and continued use of the service after updates will constitute acceptance.

Governing Law: England & Wales
 Jurisdiction: Courts of England & Wales


"Devon Expert Bricklayers" is a brand owned and protected by JNR FULFILLMENT LTD reg. 15606227 - 230 withycombe village road, exmouth , devon, EX8 3BD.